Digital kiosks provide incredible value for businesses. They can be used to sell your new products, streamline your services, help customers on the go, or even provide a bottle of fresh water in the lobby of your building.
Our interactive kiosks are at their best when they’re directly helping people. This could be helping you directly or your potential clients/customers. With bold HD displays and some of the best touch screen tech on the market, we pride ourselves on creating the best kiosks for your business, whatever it may be.
We don’t just create kiosks that look good, they’re designed to work well for a long time. But if they do ever let you down, rest assured that our maintenance services will help you get them back up and running as quickly as possible.
The Importance of Reliability for Digital Kiosks
Reliability is just as important as quality. It’s the reason we buy shoes built to last instead of ones that just look flashy but fall apart the third time you take them out for a spin.
This logic is common in tech; one of the only complaints people had with the earlier iPhones was that they weren’t as durable as other brands. Apple saw this and soon we had iPhones with tougher metal shells that could handle the bumps and bashes of a hectic life.
Our digital kiosks have a similar design, although on a noticeably bigger scale. Advanced tech on the inside, an accessible screen on the outside, all encased in a solid but sleek shell.
Many kiosks end up too bulky, looking like a fridge but with no snacks inside. With a large footprint they take up more room than they should, making them less versatile. Our kiosks are slim, have a small footprint by comparison, and can even be wall-mounted to minimize the space they need. This isn’t at the cost of reliability, they’re still as durable as ever. Scratch resistant screens, metal shells, secure bases – you name it, we’ll make it a reality, as we only design bespoke digital kiosks for our clients (more about that later!).
Maintaining Digital Kiosks
Once your brand-new kiosks are installed and working well, you can sit back and enjoy the benefits. Just don’t rest on your laurels for too long; keeping your digital kiosks in perfect working order takes a bit of dedication on your part.
The easiest way to maintain your digital kiosks is to keep them clean. Dirt and dust will not only ruin how they look, but how well they work too. A few months of neglect and you may see a drop in performance that will impact your business.
A quick wipe at the end of the working day, or every few hours depending on how much your screens are being used. With most of our kiosks only the screen will need cleaning, but some will have more parts or peripherals that add a few extra minutes of cleaning time.
It’s a little thing but it’s important for both the outward appearance of your machines and their lifespan.
However, one day there may be an issue that a clean won’t fix, which is when you need to rely on the professionals to maintain your digital kiosk. These are complicated machines, trying to repair them yourself can make the issue worse, even if you have some engineering expertise. Don’t worry, we’ll never ask you to handle it on your own.
Digital Kiosk Maintenance Services
We take great pride in our machines, no matter their size, shape, or purpose. We design and produce every part on-site, only outsourcing if absolutely necessary. Since everything passes under our noses, we have teams of experts who will know every millimetre of your digital kiosks.
So, in the rare event that one develops a fault, we’ll be on our way as soon as possible to get it back up and running. We also offering regular servicing agreements, which helps us to spot any potential problems before they affect the machine, such as worn parts or peripherals that can easily be replaced during a service.
The Best Digital Kiosk Maintenance
Although they may seem similar to others on the surface, the digital kiosks we provide for clients are unique. We don’t do off-the-shelf solutions; they’re customised to suit your needs and are always designed with your brand in mind.
If you’re investing in your first ever digital kiosks, or aren’t sure what you options are, the idea of bespoke machines can be a little daunting. We understand this, and make sure to take the time to explain the pros and cons of every option until you can decide with confidence which is best for you.
With decades of experience, you can also lean on our expertise, as we’ll almost certainly have worked with a similar company in the past and will give you a shortlist of options we know will work. You can also take a tour of our facilities and look at our showroom full of pervious prototypes to give you a few ideas. As an added bonus, we’ll assess the space you have to work with before we begin designing so that we all know where best to place them.
No matter what machines you settle on, you can rely on us to help keep them maintained. Our kiosks’ durability is unmatched, so they’ll be in operation for decades with minimal servicing required, and if there is a fault, we’re only a phone call away and will get them fixed in no time.
