As a provider of technology based product solutions, 10 Squared Limited is committed to maintaining the highest standards in all our activities to provide a quality service to meet and exceed our customers and other interested parties’ expectations and requirements. We aim to do this in a responsible and considerate manner, to the benefit of the natural environment, our customers, our employees, our suppliers and the business as a whole.
Key to our commitment to continual improvement is the goal of understanding, and meeting, both the needs of our customers and the natural environment, thereby achieving customer satisfaction in a sustainable manner. Our aim is to do things right, first time, every time, and to this end we aspire to:
10 Squared Limited is committed to achieving continual improvement of both its performance and the effectiveness of its processes, as contained within its QMS, and to comply with the requirements of ISO9001. Adhering to these will allow us to understand, control and enhance how we meet the needs of our customers, and achieve responsible environmental stewardship.
The Manging Director is accountable for the effective implementation of this policy, and the wider QMS, but with the assistance and commitment of all employees within their specific area of responsibility. These are detailed in QMS Document 2. Leadership.
10 Squared Limited will seek to embed this policy into ‘business as usual’ activities and will communicate it to all persons working on our behalf, and other interested parties, via our QMS. This policy will be reviewed annually to ensure it continues to meet the needs of the organisation, and reflects new developments, changes in legislation etc., and feedback from customers, persons working on our behalf and other interested parties.
21st September 2023